Webinar: Dialing for Dollars
September 14, 2010
11:00 a.m. - Noon (CST) This session covers the basics of collecting cash via the telephone. Emphasis will be placed on negotiation skill building, proper "collection" telephone etiquette, and the Fair Debt Collection Practices Act. This webinar is a must for all credit professionals who want to improve their use of the telephone as a collection tool!
Cost: $ 79 for NACM members
$109 for nonmembers This webinar is offered through the Business Credit Learning Center. You must register on their website by clicking the link below. Click here to register.
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This course allows guest users to enter